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Some quirky thoughts on ‘you are not a gadget’ and social production

I’m currently reading Jaron Lanier’s manifesto called “you are not a gadget”. While I find myself nodding along with some parts, and occasionally shaking my head at others, my most common reaction to...

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Is loss of privacy a risk of working in 2010?

I recently saw articles on Social Sentry from Teneros, which enables employers to monitor in real time employees’ social networking activity for potentially damaging posts or information, and...

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The Real Truth behind Fake Steve

“Truthiness” is probably the best word to describe The Secret Diary of Steve Jobs, a blog that more often than not does too good a job at parodying what Steve Jobs might be thinking on any given issue....

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Questioning the idea that ‘the customer is now in control’

As I scan articles about the impact of social media on marketing, I commonly come some variant of the statement “the customer is now in control.” But the more I research and think about this statement,...

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Will Facebook be your CRM provider?

According to the Facebook blog (as of April 2010), the average Facebook user “Likes” nine pieces of content very month. With over half a billion users worldwide, that translates to more than 4.5...

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